Refund policy

Returns Policy:

We do not have any exchange, return, or refund policy. We do not guarantee refunds including refunds for lack of usage or dissatisfaction. We try our best to provide high quality and best products to our customers. However, if your parcel has been damaged in shipping or you have received a defective product, we will send you the product again.

Your damage/defective request must include:

• Your order number.
• Clear photographs of the damaged or incorrect product.
• An uncut, clear 360° unboxing video starting from the sealed courier package until the complete unpacking of the parcel.
  

Failure to provide the required evidence within 24 hours may result in rejection of your request.

If your damage/defective request is approved, please send the product to:

Adore Nails Kandivali West
Shop No.1, Shiv Krupa Building, SVP Rd, opp. Flagship 24, near Snacks and Bakes, Kandivali, Kandivali West, Mumbai, Maharashtra 400067.

You can write to us on Whatsapp at https://wa.me/9594199481 Please keep a video of unboxing ready for us, it is a must for any exchanges. Please report the issue within 7 days to us through email or Whatsapp and we shall get back to you with the best possible solution.

Important Note

All damage/defective return, exchange, and refund requests are reviewed individually. Adore Nails reserves the right to approve or reject any request if the required conditions are not met or sufficient evidence is not provided.